Frequently Asked Questions (FAQs)

 

1. How long will it take to receive my order?

Orders are typically processed within 2-5 business days. Delivery time depends on your location and the shipping method selected at checkout. You will receive a tracking number once your order is shipped.

2. What payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank Transfers
  • Cash on Delivery (COD) (Available in select regions)

3. What shipping methods do you provide?

We offer standard and express shipping options via trusted courier partners. Shipping rates and delivery times vary based on location. You can view available shipping options at checkout.

4. Are the artworks delivered ready to hang?

Yes, most of our artworks come ready to hang, with frames or hooks as needed. However, some pieces may be unframed. Please check the product description for details.

5. Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account allows you to track your order, save your details for future purchases, and receive exclusive offers.

6. What is your return policy?

We offer a 7-day return policy for damaged or incorrect items. If your artwork arrives damaged, please contact us within 48 hours of delivery with photos of the damage.

7. Are your items guaranteed?

Yes, we guarantee that all artworks are authentic and of high quality. Each piece is carefully inspected before shipping.

8. Can I buy an item as a gift?

Absolutely! We offer gift packaging and personalized messages. Simply select the “Gift Wrap” option at checkout or contact us for special requests.