Terms & Conditions
Welcome to Expert Framing Gallery. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
- All artwork and content on this website are the property of Expert Framing Gallery and its artists.
- You may not reproduce, distribute, or resell any part of the site or its products without written consent.
- Prices are subject to change without prior notice.
- Orders are accepted subject to availability and confirmation.
- We reserve the right to refuse service to anyone at any time.
Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and safeguard your personal information.
- We collect information such as name, contact details, and address when you place an order.
- Your data is used solely to process orders, improve services, and for internal record keeping.
- We do not share or sell your personal information with third parties.
- Payment information is encrypted and processed securely through trusted third-party gateways.
Service Policy
We are committed to providing high-quality framing services and artwork.
- Custom framing orders are processed within 5–10 business days.
- We ensure professional finishing and premium materials in all our services.
- Customer satisfaction is a priority—please contact us immediately if you face any issues with your order.
Shipping Policy
We offer safe and reliable shipping for all framed artwork and gallery pieces.
- Domestic and international shipping available.
- Orders are typically shipped within 7–10 business days.
- Tracking information will be provided once the order is dispatched.
- Shipping fees are calculated at checkout based on destination and size.
Refund, Return, or Cancellation Policy
We aim for 100% satisfaction. However, if you’re not happy with your purchase, please review our policy below:
- Returns are accepted within 7 days of delivery for damaged or incorrect items only.
- Refunds will be processed upon receiving and inspecting the returned item.
- Custom framing and commissioned artwork are non-refundable unless defective.
- Order cancellations must be made within 24 hours of placing the order.
- Shipping costs are non-refundable unless due to our error.
- The customer is responsible for returning the item in its original condition and must cover all return shipping costs.
For further questions, please contact us at: Email: info@expertframinggallery.com Phone: +92-300-1389819